Quality is Everybody’s Responsibitity
It is the policy of Medicam Group of Companies, to provide its customers with a high quality service. The overall policy of the company is to provide the people, organization and resources to supply our customers with the products and services that satisfy their requirement in every respect.
We have a quality focus in all aspects of our behaviour and we will strive consistently provide reliable products. Integrity and trustworthiness fundamental elements in our behaviour.
Our values supply the drive and direction to improve constantly and provide reliable products and responsive service for our customers.
Medicam Group adopts the principles of ‘Process Management’ and continually builds a culture of continuous improvement within the organisation with the aim of:
- Identifying and eliminating all forms of wastes that do not bring value to the customer.
- Creating competitive advantage for the whole operation.
- Continually adding value to processes and all aspects of the business.
- Providing high quality products and service to fully satisfy customer requirements.
- Training People to successfully meet the constant challenges ahead. Training on quality is a basic motivation and improvement tool.
- Measuring Managers on quality results. Management commitment, active involvement and leadership are the absolute prerequisites for achieving quality and therefore benefits for all interested parties.
- To deliver truthful, quality products to our customers within budget.